Returns and support
Help with your print order
Personalised print orders are made from uploaded images, so the best support starts with the order details and the photo used. Fotoprynt keeps support routes visible before and after checkout.
Upload-first ordering
Start with the image so print size and crop decisions are made around the real file.
Free UK delivery
Canvas and print orders are positioned around online ordering with free delivery in the UK.
Quality before checkout
Use original photos where possible and choose a print format that suits the image.
Use original image files where possible to reduce print-quality issues.
Check crop and size choices before checkout when ordering canvas prints.
Contact support with the order email, product type and a short description of the issue.
Delivery or production issues should be raised as soon as they are noticed.
Need help?